Opt-out Policy
How to manage your preferences and opt-out of communications and services
At My Smart Shop Place, we respect your privacy and believe in providing you control over the information we collect from you. This Opt-out Policy explains how you can opt-out from certain services, communications, and tracking mechanisms we use on our site.
1. Introduction
We understand that you may wish to limit the information you share with us or stop receiving certain communications. This policy outlines how you can opt-out from marketing communications, data tracking, and other related activities.
Your Rights
You have the right to opt-out of any communication or activity that you no longer wish to participate in. This includes marketing emails, cookies tracking, and participation in certain surveys or services we provide.
Why We Collect Your Information
We collect personal information to improve our services, customize your experience, and provide you with relevant offers. However, we respect your choices and ensure that opting-out is simple and transparent.
2. How to Opt-out
There are various ways you can opt-out of different types of services and communications. Below is a breakdown of how you can manage your preferences.
Opt-out from Marketing Emails
If you no longer wish to receive marketing emails from us, you can easily unsubscribe by clicking the “Unsubscribe” link at the bottom of any email we send. You can also manage your email preferences directly through your account settings.
Opt-out from SMS Communications
To opt-out from receiving marketing SMS messages, simply reply with "STOP" to any marketing SMS, or update your communication preferences in your account settings.
Opt-out from Personalized Ads
If you prefer not to receive personalized ads, you can opt-out via your account settings or by adjusting your advertising preferences on third-party platforms like Google or Facebook.
3. Opting-out of Communications
We value your preferences and offer the option to stop receiving certain types of communications from us, including:
- Transactional Emails: These emails contain important information about your account or orders. You cannot opt-out of receiving these emails.
- Customer Surveys: While participation is voluntary, opting out will prevent you from receiving feedback surveys.
- Promotional Offers: These include sales, special offers, and discounts. You can unsubscribe from these communications at any time.
5. Account Deletion and Data Removal
If you wish to completely delete your account and all associated data, you can request account deletion at any time. Once your account is deleted, we will remove your data in accordance with our data retention policy.
How to Delete Your Account
You can delete your account by contacting our customer support team at [email protected] or calling us at +44 20 7946 0958.
What Happens After Deletion
Once your account is deleted, you will no longer have access to your account data, order history, or other features tied to your account. However, some information may be retained for legal, financial, or operational purposes as required by law.
6. Contact Us
If you have any questions about this Opt-out Policy or need assistance with opting-out from any of our services, please contact us:
Email: [email protected]
Phone: +44 20 7946 0958
MySmartShopPlace, 6 Lady Road, Cameron Toll Shopping Centre, Edinburgh EH16 5PB, Scotland, United Kingdom